North Ridge Exteriors
Effective date: October 1, 2026
These terms explain the use of North Ridge Exteriors’ website, appointment-request form and optional messaging service.
Website Use
Please use our website lawfully and provide accurate information when contacting us. Do not submit fraudulent requests, interfere with website operation or attempt unauthorized access.
Website content provides general information about our services. Recommendations for a particular roof depend on its condition and an appropriate assessment.
Roof Assessment Requests
Submitting our form is a request for an appointment. Your preferred date and time are not confirmed until North Ridge Exteriors contacts you and confirms availability.
A free roof assessment carries no obligation to purchase. Any charges for additional services will be explained and agreed upon before those services are provided.
If you need to cancel or reschedule, please contact us as soon as possible. Weather, safety conditions or other circumstances may require us to reschedule an assessment.
Estimates, Services and Warranties
An appointment request does not constitute an agreement to purchase services.
The scope of work, pricing, payment terms, cancellation rights and any applicable warranty will be set out in a separate estimate or service agreement. Roof suitability and treatment recommendations depend on assessment findings.
Website statements do not replace the terms of a written service agreement or any rights you have under applicable law.
Text Messaging Terms
If you choose to opt in, North Ridge Exteriors may send text messages about assessment requests, appointment confirmations, reminders and service updates. Promotional texts will be sent only with appropriate consent.
Message frequency varies.
Message and data rates may apply.
Consent to text messages is not a condition of purchasing services.
Reply STOP to unsubscribe. You may receive a final message confirming your unsubscribe request.
Reply HELP for assistance, or contact [Business email address] or [Business phone number].
If you unsubscribe, you can still contact us by phone or email about appointments and services.
Text delivery depends on mobile networks and cannot be guaranteed. Carriers are not liable for delayed or undelivered messages.
Please notify us if your telephone number changes or is reassigned.
Privacy
Our collection and use of personal information are described in our Privacy Policy:
Website Content and External Links
North Ridge Exteriors’ logo and original website content may not be reproduced for commercial use without permission.
Our website may link to third-party websites. Those websites have their own terms and privacy practices.
We aim to keep our website accurate and available, but information may contain errors or become outdated, and website access may occasionally be interrupted. Please contact us to confirm information relevant to your service request.
Your Legal Rights
Nothing in these terms excludes or limits rights or protections that cannot lawfully be excluded under applicable consumer protection or other legislation.
These terms are governed by the laws of Ontario and the applicable federal laws of Canada, subject to any mandatory laws that apply to you.
Changes to These Terms
We may update these terms as our website or services change. The current version and effective date will appear on this page. Changes do not alter an existing signed service agreement unless separately agreed.
Contact Us
North Ridge Exteriors
Email: [email protected]
Phone: 519-694-4960
Mailing address: 68 Kipling Ave, London, Ontario Canada N5K 1K2